Shipping policy

SHIPPING POLICY

Last updated: [Insert Date]

ORDER PROCESSING

All orders are processed within 2–5 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification once your order has shipped.

Processing times may vary during product launches, restocks, or holidays. We appreciate your patience while we prepare and ship your order.

SHIPPING RATES & ESTIMATES

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

U.S. Standard Shipping: 3–7 business days after processing
U.S. Expedited Shipping (if available): 1–3 business days after processing
International Shipping: 7–21 business days depending on destination

Delivery times are estimates only. We cannot guarantee exact delivery dates due to carrier delays, weather, or customs.

DELIVERY PROTECTION WINDOW

We allow up to 21 days (3 weeks) from the shipping date for your order to arrive before considering it lost in transit.
This protection window accounts for postal delays, rerouting, and seasonal congestion.

If 21 days have passed since your order shipped and it still has not arrived, please contact us at bizralternative@gmail.com with your order number and tracking link so we can assist you.

ORDER CONFIRMATION & TRACKING

Once your order ships, you’ll receive an email with a tracking number.
Please allow up to 48 hours for tracking updates to appear after shipment confirmation.

If you haven’t received a tracking email within 5 business days, please contact us at bizralternative@gmail.com with your order number.

ADDRESS ACCURACY

Please ensure your shipping address is entered correctly at checkout.
We are not responsible for orders shipped to incorrect addresses entered by the customer.
If you notice an error, contact us immediately — once your order has shipped, we cannot make changes.

LOST OR STOLEN PACKAGES

BIZR Alternative is not responsible for lost, stolen, or missing packages marked as “Delivered” by the carrier.
Once a package is marked delivered, ownership transfers to the customer.

If your package is missing, please reach out directly to the carrier to file a claim:

USPS: https://www.usps.com/help/claims.htm

DAMAGED OR DEFECTIVE ITEMS

If your order arrives damaged or incorrect, please contact us within 3 days of delivery at bizralternative@gmail.com.
Include your order number and clear photos of the item and packaging for review.
We’ll investigate and follow up with next steps.

INTERNATIONAL SHIPPING

We currently ship worldwide.
Customs duties, taxes, or import fees may apply depending on your country’s regulations.
These fees are not included in your order total and are the buyer’s responsibility.

We are not responsible for delays caused by customs or international carriers.

PREORDERS & LIMITED DROPS

Preorder and limited-edition items may require extra production or fulfillment time before shipping.
Estimated ship dates will be noted on each product page.

CONTACT

If you have any questions about your order or shipping, please contact us at:
📧 bizralternative@gmail.com
BIZR Alternative
📍 Bronx, NY